{"xsrfToken":"5793d453b6a63db5f99ca306ae0b29a9e70cae1a_lout","branding":{"id":"8","key":"ps","name":"Panora.tv","portalBaseUrl":"/servicedesk/customer/portal/8"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/e232aff9-9e00-4f09-a618-87a3267e879b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NDVmOWY4YS1jODlkLTQyZWItOTI4Ni0yOGU1NTdhNmE4MDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmUyMzJhZmY5LTllMDAtNGYwOS1hNjE4LTg3YTMyNjdlODc5YiI6WyJyZWFkIl19LCJleHAiOjE3MTM2MTQwNjUsIm5iZiI6MTcxMzYxMzQ2NX0.aq5aSIdFOJNOWu_BjbOx8QOxU0JccBAdzk1feAXam68&client=845f9f8a-c89d-42eb-9286-28e557a6a802&mode=fit","logoId":"e232aff9-9e00-4f09-a618-87a3267e879b","isLogoAvailable":true,"helpCenterTitle":"Welcome to our Help Centre","sharedPortalName":"Help Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to our Help Centre","sharedPortalName":"Help Centre","localeDisplayName":"English (United States)"},"fr-FR":{"helpCenterTitle":"Bienvenue dans notre centre d'aide","sharedPortalName":"Centre de support","localeDisplayName":"French (France)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#da0004","helpCenterTitleColor":"#000000","bannerMediaApiUrl":"https://api.media.atlassian.com/file/f32cdf6a-3aa5-43d9-af8a-a6ea51cb755d/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NDVmOWY4YS1jODlkLTQyZWItOTI4Ni0yOGU1NTdhNmE4MDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmYzMmNkZjZhLTNhYTUtNDNkOS1hZjhhLWE2ZWE1MWNiNzU1ZCI6WyJyZWFkIl19LCJleHAiOjE3MTM2MTQwNjUsIm5iZiI6MTcxMzYxMzQ2NX0._ab_ZdRbhyHUjwmUsgLMDUDZIEOw0FO2tnl7IefNmOs&client=845f9f8a-c89d-42eb-9286-28e557a6a802&height=300&mode=fit","bannerMediaApiFileId":"f32cdf6a-3aa5-43d9-af8a-a6ea51cb755d","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"8","key":"ps","projectId":10914,"serviceDeskId":8,"name":"Panora.tv","description":"<p>Need some help? We are there to answer questions you may have about buying or selling on Panora.tv and about each step in the online transactional process.</p>","portalBaseUrl":"/servicedesk/customer/portal/8","onlyPortal":false,"reqTypes":[{"id":"53","name":"Content and Licensing","descriptionHtml":"","callToAction":"Content and Licensing","introHtml":"<p>Select this option for any questions regarding content available on Panora.tv</p>","icon":11221,"iconUrl":"https://cbcrc-distribution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11221","groups":[13],"key":""},{"id":"200","name":"Other Questions","descriptionHtml":"","callToAction":"Other Questions","introHtml":"<p>Don’t see what you’re looking for? Select this option and we’ll help you out.</p>","icon":11239,"iconUrl":"https://cbcrc-distribution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11239","groups":[13],"key":""},{"id":"199","name":"Panora.tv Website Support","descriptionHtml":"","callToAction":"Panora.tv Website Support","introHtml":"<p>Select this option for any questions regarding the Panora.tv platform, including registration, log in, and navigation.</p>","icon":11204,"iconUrl":"https://cbcrc-distribution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11204","groups":[13],"key":""},{"id":"198","name":"Payment and Invoicing","descriptionHtml":"","callToAction":"Payment and Invoicing","introHtml":"<p>Select this option for questions and issues regarding payment and invoicing.</p>","icon":11217,"iconUrl":"https://cbcrc-distribution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11217","groups":[13],"key":""},{"id":"58","name":"Provide feedback","descriptionHtml":"","callToAction":"Provide feedback","introHtml":"<p>Select this option for any feedback and comments you may have.</p>","icon":11232,"iconUrl":"https://cbcrc-distribution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11232","groups":[13],"key":""},{"id":"56","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Select this option to report any technical issues you experience using the Panora.tv platform.</p>","icon":11210,"iconUrl":"https://cbcrc-distribution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11210","groups":[13],"key":""},{"id":"52","name":"Technical, Materials, and Delivery","descriptionHtml":"","callToAction":"Technical, Materials, and Delivery","introHtml":"<p>Select this option for any questions regarding the technical aspects of content, including technical specifications, support materials, and content delivery.</p>","icon":11206,"iconUrl":"https://cbcrc-distribution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11206","groups":[13],"key":""},{"id":"135","name":"Approval","descriptionHtml":"","callToAction":"Approval","introHtml":"","icon":11203,"iconUrl":"https://cbcrc-distribution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11203","groups":[],"key":""},{"id":"136","name":"Content Delivery","descriptionHtml":"","callToAction":"Content Delivery","introHtml":"","icon":11203,"iconUrl":"https://cbcrc-distribution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11203","groups":[],"key":""},{"id":"55","name":"Email channel","descriptionHtml":"","callToAction":"Email channel","introHtml":"","icon":11200,"iconUrl":"https://cbcrc-distribution.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11200","groups":[],"key":""}],"reqGroups":[{"id":13,"name":"General"}],"orderMapping":{"13":[53,52,198,199,58,56,200]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"0d954515-e56f-3280-afdc-d4b93caa8df6","appLinkName":"System Confluence","appLinkUrl":"https://cbcrc-distribution.atlassian.net/wiki","spaceKey":"PS","spaceName":"Panora Support","spaceUrl":"https://cbcrc-distribution.atlassian.net/wiki/spaces/PS","isServer":false},"labels":[],"projectKey":"PS","serviceDeskId":8,"kbLinkDomainURLs":["https://cbcrc-distribution.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":8,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"PS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NDVmOWY4YS1jODlkLTQyZWItOTI4Ni0yOGU1NTdhNmE4MDIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDkxNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl19LCJleHAiOjE3MTM2MTQ2NjUsIm5iZiI6MTcxMzYxMzQ2NX0.NSmDBOI13XnoJypwigJGgEBasbqkySpmk8WEFKCqhbs","targetCollection":"upload-project-10914","endpointUrl":"https://api.media.atlassian.com","clientId":"845f9f8a-c89d-42eb-9286-28e557a6a802","tokenDurationInMins":20}},"sharedPortal":{"name":"Help Centre","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://cbcrc-distribution.atlassian.net/wiki","kbLinkDomainURLs":["https://cbcrc-distribution.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}